Privacy Policy
Essential information we collect: In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in.
We do that in order to:
- remember who you are after you log in so that you do not need to authenticate at each click.
- monitor if our website is running with the high performance, we are dedicated to providing.
- let you browse between products without having to start back from the home page at each click.
- remember if you put something in your shopping cart before you decide to checkout; and
- control that your data is processed securely.
We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites use. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.
Order information you expressly provide
If you buy something from our store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email, shipping, and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment.
Accounts
You can sign up for an account if you’d like. This will make us happy because it confirms your interest in our store. It should also make you happy because we will remember your information and, when you decide to buy our products, you do not have to provide all of your information over again -- you just have to log-in. Before registering your account, we will ask you to expressly provide your consent to this privacy policy. Only if you give us your consent, we will open your account. We also allow you the possibility to easily withdraw your consent and delete your account. Just connect with us at contact us
Partial Purchases
If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.
Personalization
We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the "essential information,” but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a "beacon," that we allow you to block.
How do we process your information?
We use an external provider to run our store: BigCommerce is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shieldhere: on the official site of The International Trade Administration (ITA), U.S. Department of Commerce. Through BigCommerce, we also use other, highly specialized external providers to provide the most competitive services. For example: GoDaddy.com.
Payment Processing
Our store is PCI-DSS compliant (a very strict industry standard with requirements for the security of credit card information), but we want to use accredited companies to process your credit card information. AmazonPay, ApplePay, GooglePay, Affirm, Authorize Net, Elavon, and Converge.
Shipping
We integrate with shipping companies such as UPS and FedEx to fulfill your orders. Partnering with highly specialized external companies allows us to focus on what we do best: selling great products.
How can you control your personal data?
If you are one of our customers who is in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honored to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us, at the contact details at the bottom of this page. We will be more than happy to help.
How long do we keep your data?
We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.
Do we have any legal obligations when handling your data?
Many. We might need to share your personal information to comply with applicable legal obligations.
Who can you reach out to for privacy matters?
You can contact our Data Privacy Department at contact us. or call us at 866-883-4863
Do you need to lodge a complaint?
If you have any privacy complaint, you have the right to lodge a complaint with our supervisory authority at contact us or call us at 866-883-4863
Any update?
If we update our Privacy Policy to reflect a change or improvement of our services or a new legal obligation, we will publish the new version on our website.
Third Party Affiliates
All linked sites, affiliate sites, and advertisement partners are expected to respect the rights of The Fitness Outlet members and visitors. These parties, however, are responsible for maintaining and enforcing their own privacy policies. In addition, they may engage in their own forms of data collection. When visiting TheFitnessOutlet.com, you may click on a link or otherwise view content created by one of our third-party affiliates or partners. In addition, you may be invited to access Web sites, information, features, sweepstakes, or contests that are offered by third parties. In these cases, you are responsible for checking the privacy policies of the third parties to ensure you agree to the terms.
When used on our site, our affiliates and partners may utilize technology such as cookies in order to identify the preferences of our visitors or to gain information about them. This includes technology allowing the third party to determine whether or not you have already viewed a particular advertisement. The Fitness Outlet is not responsible, nor do we control, the technology used by these third parties. In addition, we are not responsible for monitoring the information that is collected or how it is used by third party associates.
Any information that you voluntarily disclose in chat areas or on message boards is also viewable by the public. As such, it may be collected by third parties without the knowledge of The Fitness Outlet. The Fitness Outlet cannot control this collection of information and is not responsible for how it is used. As a result of information being collected from these public forums, you may receive unsolicited messages from third parties.
Privacy Policy Changes
The Fitness Outlet reserves the right to make changes to our privacy policy at any time. Any changes will be posted to this page, which should be checked periodically. Any visitors or members choosing to use the site after the changes to the privacy policy have been made are agreeing to the new terms within. Any information that was collected prior to the policy change will adhere to the policies that were in place at the time the information was originally collected.